The short version
Synra keeps the notifications and templates you create on your device. There is no account, no server of ours behind the app, and nothing you write in a notification is sent to us. The app does, however, show ads through Google AdMob, and Google may collect some information about your device to deliver them. See “Ads (Google AdMob)” below.
What stays on your device
Your notifications, their times and repeat rules, your templates, the sounds you have imported, and your app settings are held in the storage of the device itself. The app does not upload them anywhere.
What we do not collect
We (Lilium Eden) do not collect your name, email address, phone number, contacts, location, or the contents of your notifications. The app contains no analytics tools of ours. For ads, see the next section.
Ads (Google AdMob)
To keep Synra free, the app shows a Google AdMob banner at the bottom of the template list. To serve and measure ads and to prevent fraud, Google may collect information such as your advertising identifier (IDFA on iOS, advertising ID on Android), IP address, device and OS information, and data about ad views and taps. Google collects this directly; it does not reach us. The contents of your notifications and templates are never passed to the ad SDK. Personalized ads are shown only where you have consented or where it is otherwise permitted. In the European Economic Area, the UK and Switzerland, a consent form appears when you first open the app, and you can change your choice at any time from “Privacy settings” in the app. On iOS, personalized ads are shown only if you allow tracking when asked, and you can change this in Settings > Privacy & Security > Tracking. On Android, you can reset or delete your advertising ID in your device settings. For how Google uses this information, see: https://policies.google.com/technologies/partner-sites
Permissions the app asks for
Notification permission, so the app can announce things. Exact alarm permission, so it can announce them on time. Microphone permission, only when you record a notification sound; recordings stay on your device. Bluetooth permission, only when you choose to share a template. On iOS, the app may also ask for tracking permission, which is used only to personalize ads; the app works fully without it. Each one is used only for the purpose named here, and you can revoke any of them in your device settings.
Sharing templates over Bluetooth
When you hand a template to someone nearby, it travels straight from your device to theirs. It does not pass through any server of ours. Share only with people you trust, and remember that whatever you wrote in the template will be readable by whoever receives it.
The web demo on this site
The demo runs entirely in your browser and keeps what you create in the storage of the browser itself. Clearing your browsing data removes it.
Third parties and children
If you installed Synra from the App Store or Google Play, that store handles the download under its own privacy policy. Ads in the app are delivered by Google, a third party, under Google’s privacy policy. We control neither. This website may be served through a hosting provider that keeps standard access logs. Synra is not directed at children under 13, and we do not knowingly collect information about children.
Deleting your data, and changes to this policy
Deleting a notification removes it from your device. Uninstalling the app removes everything the app stored. As we hold none of it, there is nothing for us to delete on your behalf. Information Google collects for ads can be managed through your Google account and ad settings, or by resetting your device’s advertising ID. If this policy changes, the date at the top of this page changes with it. For questions, use the contact links at the bottom.